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Customer Reviews

Our Reviews Speak for Themselves

At Tri-City Plumbing, customer satisfaction is something we take seriously. We want to ensure that you have the best experience and feel confident in the work we do for you. Read some of our customer reviews below.

"Jason was very professional. Got the job done. Nice guy. We prefer to give our business to the ones who go for quality and have been doing the work for a while. Will continue to use Jason and his business for any future plumbing needs! Thanks again Jason!" // Joe, West Richland, Yelp Review

“If you are looking for a reliable, skilled plumber with integrity AND reasonable pricing you need to call Jason at Tri-City plumbing. He came out promptly, unclogged our drain, fixed a leak under the sink and I was shocked at how reasonable his pricing is. Not only is he a genuinely nice guy but he does an excellent job and truly cares about his customers. He took the time to give me some advice on a few other matters and he is honest and really knows his business. He is now our official family plumber. If I could award more stars I would.” // Kathy, Google Review


"My sweet two-year-old granddaughter decided to put a couple of markers down the toilet. Not conducive to flushing after that! Called Jason at Tri-City plumbing and he was at my house within two hours. Prompt, efficient, clean, & very polite!! I will definitely use them again if I have a need." // Crystal, Kennewick, Yelp Review


"Had a great experience with Jason of TriCity Plumbing. He is helpful, gives you the information (facts) to make the decisions needed, doesn’t pressure you to do something, and gives you all the options available to make the best choice for yourself. I would definitely recommend him, and will use him again in the future." // Anya, Richland, Yelp Review


"Went to use my garden hose for the first time this spring, and quickly realized the hose bib had frozen over the winter and was now leaking when the faucet is turned on.  Found great reviews for Tri-City Plumbing on this website and gave them a call.  Couldn't have been happier with the service.  Jason was professional, trustworthy, and costs were definitely reasonable.  He made the repair quickly and explained exactly what caused the problem and gave me some great advice how to prevent in the future.  I will definitely call them again for plumbing needs and recommend to anyone needing plumbing help." // Brad, Richland, Yelp Review


"I highly recommend Jason and Tri-City Plumbing & Mechanical. I called Jason about a hot water heater issue. He was very busy but managed to fit me into his schedule this week. He was very informative and checked all the possible causes. We discussed best case and worse case scenarios of the possible problem and what it would take (and cost) to fix them. He also recommended a "try this - and wait and see if it improves" before we have to try the other alternative, which could be expensive because of where my home builder put my water heater.  If I have any further plumbing issues, I know I will be calling Jason." // Kalyn, Pasco, Yelp Review


"This is the second time I have had exceptional plumbing service from this company. Cody was personable and professional. Jason is honest and very knowledgeable. They are reliable and reasonably priced. I will call them again." // Christy, Google Review


"We've had Jason come out to our house twice now and both times he's been great!  He's probably one of the best business owners that my husband and I have come across.   Truly an honest man, who gives you a straight answer.  Wish more businesses would have half the integrity that Jason does. Very happy with his services and professionalism." // Ginger, Richland, Yelp Review

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